Move from Insight to Impact through the Stillpoint

  • Using knowledge for better outcomes

    Using knowledge for better outcomes

    Working with clinicians to examine the quality of their practice, I would often find that doctors felt pretty confident they were approaching the treatment of a condition in the right way. Professionals often develop an innate understanding of what needs to be done based on a combination of knowledge, experience and intuition. This agile mental framework provides the foundation for building on what is already known, assessing what is unknown, and experimenting to find the best solution to the current environment. It is called knowing-in-action.

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  • Facilitating better outcomes

    Facilitating better outcomes

    Communal life, whether in business, neighbourhood or nation, can be challenging at times. There is ample evidence that human beings often find it hard to talk to each other. A Google search on ‘difficult conversations’ brings 378,000,000 results, while Amazon features over 10,000 books on ‘hard conversations’. The archive of a single business journal, the Harvard Business Review, features nearly 500 articles on difficult conversations. Clearly there is a need to continually improve how we communicate, particularly in challenging circumstances. A skilled facilitator can help – here’s how.

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  • End-of-life conversations that count

    End-of-life conversations that count

    September 2023 Qualitative research helps us to understand the richness and depth of lived experience. This month’s Insights piece is longer than usual as we share findings of a qualitative pilot study conducted in collaboration with the Kindness Company on conversations about dying and death, presented at the Oceanic Palliative Care Conference in Sydney September 13-15.

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  • Measuring our future

    Measuring our future

    August 2023 Measuring progress is an imperfect science. Many of the most important aspects of life are impossible to quantify, while many of the indicators most commonly measured don’t tell us a lot about quality of life. It seems easier sometimes to identify what’s wrong than to measure what’s going well so it is essential, when analysing the state of our world, to keep an eye out for the nuances which provide a more balanced perspective. This is as critical for governments and large organisations as it is for service providers and small business.

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  • Building organisational legitimacy

    Building organisational legitimacy

    July 2023 Australia’s 600,000 or so charitable and not-for-profit organisations carry a tremendous responsibility in using donor funds wisely to make a positive contribution to society. Maintaining an organisation’s legitimacy requires clarity of purpose and vigilance in holding fast to one’s values and identity.

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  • Bad news isn’t the only news

    Bad news isn’t the only news

    June 2023 Humans are hardwired by evolution to see the threats around us. This bias towards the negative has protected us for millenia. In the 21st century, faced with a barrage of bad news in today’s 24-hour news cycle, this evolutionary gift can lead us to focus on what is going wrong rather than what is going right. While recognising the challenges, we need hope and optimism to move us forward.

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  • Mastering the move to a disruptive future

    Mastering the move to a disruptive future

    May 2023 Our world is changing rapidly as the technological revolution upends how we live and work. We each have a part to play in shaping a future in which we can flourish. Both digital natives and those who recall life before a smartphone will bring skills, knowledge and experience to the task of living well in an automated world.

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  • Developing multigenerational workplaces

    Developing multigenerational workplaces

    April 2023 I began a new business venture in my late 50s, believing that I had a whole new phase of my working life ahead of me. Many people are working longer, from choice or necessity, accumulating a lifetime of skills and experience along the way. Harnessing the wealth of knowledge and talent held by older workers will be key to creating thriving organisations in the future. Are you harnessing the power of a multigenerational workplace?

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  • Better living through song

    Better living through song

    March 2023 We do it in the shower. We do it in the car, and at the beach. We do it by ourselves, and with others. There is a growing body of evidence confirming what many of us already know by experience: singing is good for our health and wellbeing.

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